Terms of Service

Last updated: October 1, 2026

These terms apply when you use Veyriz AI at veyriz.com ("Veyriz", "the service"). By creating an account or using the service, you agree to these terms. If you don't agree, please don't use Veyriz.

1. The service

Veyriz AI is an AI assistant that answers questions, helps with writing, learning, coding and more, and can analyse images you upload.

Veyriz is offered by Veyriz AI, Sweden. Contact: contact@veyriz.com.

2. Your account

• You must be at least 18 years old to use Veyriz.
• You are responsible for keeping your login details safe and for what happens in your account.
• One person per account. Creating multiple accounts to get around usage limits is not allowed.

3. Acceptable use

You may not use Veyriz to:

• break the law or help others do so, or infringe anyone's rights (including copyright and privacy);
• create content that harasses, threatens, sexually exploits or discriminates against anyone, or that involves minors in any sexual way;
• develop malware, attack systems, or obtain unauthorised access to anything;
• spread spam, scams or deliberate misinformation;
• overload, reverse engineer, scrape or abuse the service or its limits, or use automated tools to access it;
• upload content you don't have the right to share.

We may limit, suspend or close accounts that break these rules.

4. AI answers

Veyriz uses artificial intelligence, and its answers can be wrong, incomplete or out of date. Always double-check important information, and don't rely on Veyriz for medical, legal, financial or other professional advice. You are responsible for how you use the answers.

You own the content you send to Veyriz and, as far as we are concerned, the answers you receive. You give us permission to process your content only as needed to provide the service (see our Privacy Policy).

5. Free plan and usage limits

Veyriz is free to start. Every account has a token budget with a cooldown period and may have a weekly limit. Limits, available AI models and features may change over time.

6. Veyriz Pro

• Veyriz Pro is a monthly subscription that renews automatically until you cancel. The price is shown before you pay and includes any applicable VAT.
• Payments are handled by Stripe. You can cancel at any time via Manage subscription in the chat. You keep Pro until the end of the period you have paid for.
• If we change the price, we will tell you by email at least 30 days in advance, and the new price applies from your next billing period. You can cancel before it takes effect.

Your 14-day right of withdrawal

If you are a consumer, you have the right to withdraw from your Veyriz Pro purchase within 14 days of subscribing, without giving any reason. The easiest way is to click Withdraw from contract here in the chat sidebar or under Account. You can also email us at contact@veyriz.com with a clear statement that you withdraw – it's enough that you send it before the 14 days have passed.

When you withdraw, your Pro subscription ends immediately and you get a full refund of what you paid, to the same card, within 14 days (usually 5–10 days). You will receive a confirmation by email.

After the 14 days, you can still cancel at any time; you then keep Pro until the end of the paid period, and that period isn't refunded.

7. Ending your account

You can delete your account at any time (click your email in the chat sidebar → Delete my account). This also cancels any active Pro subscription. We may suspend or close accounts that seriously or repeatedly break these terms. We may also close free accounts that have been inactive for more than 24 months, but we will email you at least 30 days before we do.

8. Availability and liability

We work to keep Veyriz available and secure, but the service is provided "as is", without guarantees that it will always be available or error-free. To the extent permitted by law, Veyriz is not liable for indirect losses, lost data or lost profits, and our total liability is limited to the amount you have paid us in the last 12 months. Nothing in these terms limits your rights as a consumer under mandatory law.

9. Changes to these terms

We may update these terms, for example when we add features or the law changes. If a change is significant, we will email you at least 30 days before it takes effect. If you don't accept the new terms, you can delete your account or cancel Pro before then, and you won't be charged under the new terms. If you keep using Veyriz after the change takes effect, the updated terms apply.

10. Law and disputes

These terms are governed by Swedish law. If you are a consumer in the EU, you also keep the protection of the mandatory laws of your country. Please contact us first if something is wrong – we want to solve it. If we can't agree, consumers in Sweden can turn to the National Board for Consumer Disputes (ARN), and consumers in other EU countries can get free help from Konsument Europa (part of the European Consumer Centres Network). We will take part in ARN proceedings.